WisePay - Notice history

All systems operational

Wise-Sync Website - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Wise-Sync / Wise-Pay Application - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Sync Services - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Real Time Sync - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Payments - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Payment Scheduling - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Accounting Integrations - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Wise-Sync API - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Notice history

Jan 2024

Planned Outage: Sunday 28th January 2024, 7:00am - 8:00am AEDT
  • Completed
    January 27, 2024 at 9:00 PM
    Completed
    January 27, 2024 at 9:00 PM

    Maintenance has completed successfully

  • In progress
    January 27, 2024 at 8:00 PM
    In progress
    January 27, 2024 at 8:00 PM

    Maintenance is now in progress

  • Planned
    January 27, 2024 at 8:00 PM
    Planned
    January 27, 2024 at 8:00 PM

    Planned Outage: Sunday 28th January 2024, 7:00am - 8:00am AEDT

    Updates will be applied to Wise-Sync and Wise-Pay at this time and you may not be able to log in. If you have any questions or concerns, please contact support@wise-sync.com.

Planned Outage: Monday 22nd January 2024, 6:00am - 7:00am AEDT
  • Completed
    January 21, 2024 at 8:00 PM
    Completed
    January 21, 2024 at 8:00 PM

    Maintenance has completed successfully

  • In progress
    January 21, 2024 at 7:00 PM
    In progress
    January 21, 2024 at 7:00 PM

    Maintenance is now in progress

  • Planned
    January 21, 2024 at 7:00 PM
    Planned
    January 21, 2024 at 7:00 PM

    Planned Outage: Monday 22nd January 2024, 6:00am - 7:00am AEDT

    Updates will be applied to Wise-Sync and Wise-Pay at this time and you may not be able to log in. If you have any questions or concerns, please contact support@wise-sync.com.

Dec 2023

Planned Outage: Monday 11th November 2023, 6:00am - 8:30am AEDT
  • Completed
    December 10, 2023 at 9:30 PM
    Completed
    December 10, 2023 at 9:30 PM

    Maintenance has completed successfully.

  • In progress
    December 10, 2023 at 7:00 PM
    In progress
    December 10, 2023 at 7:00 PM

    Maintenance is now in progress

Nov 2023

Planned Outage: Monday 27th November 2023, 6:00am - 7:00am AEDT
  • Completed
    November 26, 2023 at 8:00 PM
    Completed
    November 26, 2023 at 8:00 PM

    Maintenance has completed successfully

  • In progress
    November 26, 2023 at 7:00 PM
    In progress
    November 26, 2023 at 7:00 PM

    Maintenance is now in progress

  • Planned
    November 26, 2023 at 7:00 PM
    Planned
    November 26, 2023 at 7:00 PM

    Planned Outage: Monday 27th November 2023, 6:00am - 7:00am AEDT

    Updates will be applied to Wise-Sync and Wise-Pay at this time and you may not be able to log in. If you have any questions or concerns, please contact support@wise-sync.com.

Planned Outage: Tuesday 21th November 2023, 10:45am - 11:45am AEDT
  • Completed
    November 21, 2023 at 12:09 AM
    Completed
    November 21, 2023 at 12:09 AM

    Maintenance has completed successfully.

  • In progress
    November 20, 2023 at 11:45 PM
    In progress
    November 20, 2023 at 11:45 PM

    Maintenance is now in progress

  • Planned
    November 20, 2023 at 11:45 PM
    Planned
    November 20, 2023 at 11:45 PM

    Planned Outage: Tuesday 21th November 2023, 10:45am - 11:45am AEDT

    Updates will be applied to Wise-Sync and Wise-Pay at this time and you may not be able to log in. If you have any questions or concerns, please contact support@wise-sync.com.

Partial Outage: Automatic Payment
  • Resolved
    Resolved

    We've been monitoring the scheduled and automatic payment processing queues and confirm payments are now being processed successfully. Partners impacted by the failed automatic payments can contact support@wise-sync.com for steps on how to resolve the failed payments. We appreciate your continued patience while we worked to resolve this as quickly as possible.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    Our engineering team have identified the issue and are working on testing a fix as a priority. We are currently verifying the changes are effective and address the underlying problem . We continue to focus on this issue as a high priority.

  • Investigating
    Investigating

    We are currently working to address issue processing automatic payments; which has been observed following an earlier release. We are working to identify the root cause and have paused processing automatic payments while we continue to investigate. We are working to address this issue as our highest priority.

Planned Outage: Monday 20th November 2023, 8:30pm - 9:30pm AEDT
  • Completed
    November 20, 2023 at 10:30 AM
    Completed
    November 20, 2023 at 10:30 AM

    Maintenance has completed successfully

  • In progress
    November 20, 2023 at 9:30 AM
    In progress
    November 20, 2023 at 9:30 AM

    Maintenance is now in progress

  • Planned
    November 20, 2023 at 9:30 AM
    Planned
    November 20, 2023 at 9:30 AM

    Planned Outage: Monday 20th November 2023, 8:30pm - 9:30pm AEDT

    Updates will be applied to Wise-Sync and Wise-Pay at this time and you may not be able to log in. If you have any questions or concerns, please contact support@wise-sync.com.

Planned Outage: Monday 20th November 2023, 6:00am - 7:00am AEST
  • Completed
    November 19, 2023 at 8:00 PM
    Completed
    November 19, 2023 at 8:00 PM

    Maintenance has completed successfully

  • In progress
    November 19, 2023 at 7:00 PM
    In progress
    November 19, 2023 at 7:00 PM

    Maintenance is now in progress

  • Planned
    November 19, 2023 at 7:00 PM
    Planned
    November 19, 2023 at 7:00 PM

    Planned Outage: Monday 20th November 2023, 6:00am - 7:00am AEST

    Updates will be applied to Wise-Sync and Wise-Pay at this time and you may not be able to log in. If you have any questions or concerns, please contact support@wise-sync.com.

Nov 2023 to Jan 2024

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